privacy
Hello,
Here at PIGMENT, we do everything we can to take good care of you and your data.
We always ask for your consent up-front before processing or storing your personal data, and we tell you what the purpose with our inquiries and what we use your personal data and answer for, so you can decide if that is something, you want to be a part of.
We never use your personal data for anything else, than what we have your consent to, and we never transfer personal data to our clients without having gotten consent to it.
We delete your personal data, when we don’t have a good reason to keep them anymore and you can always write us, if you wish to have your data deleted.
We have made sure that only the relevant people within our organisation has access to your personal data. We also make sure that our technological and organisational security is up to date.
Privacy policy
Hello PIGMENT ApS (‘PIGMENT’, ‘we’, ‘ours’ or ‘us’) collect and process personal data, when you visit our website and when you participate in qualitative inquiries, including surveys, digital ethnography and interviews.
We collect and process personal data in accordance with GDPR and the national data protection laws of Denmark. We only collect and process data that is relevant for the purposes described below.
Personal data is understood and is interpreted in accordance with GDPR and entails all data regarding an identified or identifiable physical person.
Here you can read more about our treatment of your personal data.
Data controller
PIGMENT is data controller when we process your personal data collected through our website. PIGMENT is also data controller when we collect, process and store your personal data collected through our own surveys, qualitative inquiries, interviews and the like. In some cases, PIGMENT will be data processor when your data is collected through collaborators such as recruitment bureaus. In all cases, you will be asked to consent to the collection and processing of your personal data and be provided with the necessary information about our treatment of your personal information to give your consent.
Our data responsible at PIGMENT is Matilde Rytter Bockhahn, telephone.: +45 26 13 16 60, e-mail: matilde@hellopigment.com
Cookies
We collect personal data when you visit our website. We want to provide the best experience when people visit our website, and we therefore give people the option to opt into our use of cookies. Personal information such as IP addresses is kept for 7 days, for analysis and website optimization purposes, and is then deleted.
Surveys and qualitative inquiries
We collect and process personal data in surveys, qualitative inquiries and analyses for our clients.
When you participate as a respondent in our surveys and qualitative inquiries, we collect and save your name, gender, birthdate, address, email, phone number, educational background and employment status. The purpose of collecting and processing this data is to select relevant respondents for our inquiries and to be able to get in touch with you.
Depending on the nature of the inquiries and the wishes of our clients, our work will typically include a representation of the qualitative answers given by you and other respondents including citations and video material, which are shared with our clients in reports and at presentations. We always make sure to give all respondents an alias in our reports and we never share any data or information with our clients that you have not given your consent to.
When participating in surveys and qualitative inquiries, you have the option of giving us permission to save your personal data so we can contact you for future inquiries. If you give your consent to this, we save your name, gender, birthdate, address, email, phone number, educational background and employment status. The purpose of saving this data is to be able to consider you for future inquiries and get in touch with you.
In all of the above cases, we always ask for your consent up-front before storing your personal data. We never store or process any data without your consent.
We store the data until it is no longer relevant for us or we have no legitimate use for it.
You always have the option of withdrawing your consent and getting your data deleted. If you wish to do so, please send an email to ida@hellopigment.com.
We reserve the right to store your personal data if we need to do so to protect our legitimate interests, for example in legal disputes.
Security
Your personal data is stored on servers that live up to European GDPR standards.
We have implemented appropriate technical, organizational and physical measures to ensure a level of protection of your personal data against unintentional or illegal destruction, loss, change, unauthorized disclosure or access in accordance with the data protection laws of Denmark and the EU.
Your rights
As registered in our systems, you have certain rights when your personal data is processed, according to GDPR. These are described below.
If you wish to exercise one or more of those rights, please contact PIGMENT by email at ida@hellopigment.com. State your full name and your email address.
You can always exercise your rights, however not in a way that affects others rights or liberty rights. In that case, PIGMENT can completely or partially deny to comply with your rights.
Right of access
You have a right to access your personal data processed by us. By contacting us, you can be informed of the categories of personal data, we as data controller, store and process about you, the purpose of this etc.
Right of rectification
You have a right to get your personal data rectified, if these are incorrect or misleading. If we do not agree that the data is incorrect, we are however not obliged to correct them, but to note that you as registered does not believe that the data is correct.
Right of deletion
In some cases, you have a right to have your personal data deleted. If we no longer have a purpose with processing your personal data or if you object to the processing of your personal data used for direct marketing or in relation to GDPR.
If we can demonstrate legitimate reasons for the treatment of your personal data, which precede your interests, rights and liberties, or if the treatment is necessary for a legal claim to be ascertained or defended, we are however not obliged to delete your personal data.
Right of limitation of treatment
In certain cases, you have a right to ascertain limited treatment of your personal data, for example if you do not agree that the data is correct. In that case, we will only store your personal data until you claim is assessed.
Right to object
You have a right to object to our treatment of your personal data, if the treatment is based on legitime interests. If you object to our treatment of your personal data, we no longer have the right to store, collect or process these unless we can demonstrate overshadowing legitimate reasons for the further processing or if the processing if necessary for the assessment of a legal claim.
You have a right to object to the treatment of your personal data, if the treatment is done with the aim of direct marketing.
Right of data portability
In certain cases, you have a right to receive your personal data in a structured, commonly used format and to have this data transferred from one data controller to another data controller.
Right to withdraw your consent
In the event that we process your data based on your consent, you always have the right to withdraw your consent for any future treatment of your data. You can withdraw your consent by sending an email to ida@hellopigment.com.
Complaints
As registered in our systems, you can file a complaint with PIGMENT as data controller, if you are not satisfied with the way, we process your personal data. You can do this by sending an email to matilde@hellopigment.com.
You can always file a complaint with Datatilsynet on their webpage www.datatilsynet.dk, by phone at +45 33 19 32 00 or by email at dt@datatilsynet.dk.
Further information
If you have any further questions about our treatment of your personal data, our data policies or want to enact your rights, you are welcome to contact us at:
Hello Pigment ApS
Rebekkavej 38, st. tv.
2900 Hellerup
Telephone.: +45 26 13 16 60
E-mail: matilde@hellopigment.com
CVR number: 38949535
Last updated October 20th, 2022